Signature


WTCP is a licensee for Signature - based in Ohio - USA (www.signatureworldwide.com) conducting educational programs in Tourism Customer Satisfaction & Hospitality.

Signature provides tailored training and marketing programs enabling you to differentiate yourself from the competitors - by improving employee behavior, increasing customer satisfaction and boosting revenue.

1- for employers : With Signature's proven process, you can backup your team to
    serve your customers by delivering elevated legendary sales and services. Signature's dynamic training programs are designed to create lasting and significant change that positively impacts your customers' experiences.

2 - for customers : Signature develops legendary customer experiences to originate loyal customers through adopting a new level of service approach. Satisfied customers are turned into loyal ones. The full-scale training solutions ignite true customer loyalty when they realize that their expectations are exceeded.

3 - for employees : Signature helps improve employees focus and motivation - and embrace and learn the art and science of legendary sales and service. Your team will learn how to consistently create ARTful customer experiences by delivering legendary service through Awareness, Building Relationships and Taking Ownership.

4 - Training & methodology : Because Signature believes that great service is mission critical, Signature has designed and refined a dynamic sales and service methodology that works. It is how we help clients create lifelong customers. It is how we boost their revenue streams.

To develop customer-centric cultures and proven process for orchestrating legendary customer experiences, Signature provides legendary sales and customer service training to ensure that your front line staff knows how to convert calls into reservations, add profitable services and keep guests coming back. Signature develops your staff into a professional sales force that knows how to give guests what they're looking for.


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- 19/05/2019 -
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